An adult ticket to Shanghai Ocean Aquarium costs ¥160 per person, and a child ticket costs ¥110 per person (for children measuring 1.0 m (inclusive) to 1.4 m (inclusive), or under 10 years old). Children under 1.0 m tall or under 4 years old enjoy free admission. A ¥5 discount per person is offered for online purchases made one day in advance.
FAQ
Q
What are the prices for adult and child tickets? Are there discounts for advance online purchases?
A
Q
What ticket rates apply to seniors, active-duty military personnel and visitors with disabilities? Where can these tickets be purchased?
A
Visitors aged 60 and above are eligible for senior tickets priced at ¥90 each. Active-duty military personnel, persons with disabilities and retired veteran cadres may buy concession tickets for ¥70 each. Valid personal identification must be presented both when purchasing tickets and entering the aquarium.
Q
What valid identification documents are required for concession tickets? Are digital versions accepted?
A
Seniors must present a Chinese ID card or senior citizen card; military personnel shall provide an officer’s ID or service member’s ID; visitors with disabilities need a disability certificate; retired veteran cadres must show their retirement certificate. Digital documents are recognized following verification by on-site staff.
Q
Can online tickets be refunded or rescheduled? Are same-day tickets eligible for refunds after 17:00?
A
Refunds may be applied for unused tickets within their validity period. Refund handling for same-day tickets stops at 17:00 daily. No refunds will be granted for used tickets.
Tickets cannot be rescheduled by default. If your ticket expires unused, please call 021-58779988 (Service Hours: 08:30–17:30), provide your order information and pass manual review to complete the refund.
Tickets cannot be rescheduled by default. If your ticket expires unused, please call 021-58779988 (Service Hours: 08:30–17:30), provide your order information and pass manual review to complete the refund.
Q
How long do tickets remain valid? Is re-entry permitted after exiting the aquarium?
A
All tickets are only valid on the date of purchase and grant single entry only. Re-entry is prohibited once you leave the premises.
The aquarium operates a one-way visiting route, so please arrange your visit accordingly.Q
How far in advance should tickets be booked for holidays?
A
We recommend booking tickets online 1 to 3 days ahead of your visit during holiday periods.